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Shipping
Shipping Time: Please note that shipping times may vary depending on the product you've selected. We provide estimated delivery times on each product page.
-Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment.
Contact Us: If you have any questions about your order or need assistance, feel free to contact our customer support team at [Customer Support Email Address] or [Customer Support Phone Number].
Multiple Products: If you've ordered multiple products, they may be shipped separately if they come from different locations or suppliers. You'll receive separate shipping notifications for each shipment.
We appreciate your business and hope you enjoy your purchase!
Digital Products:
The Online Coach Shop™ does not offer refunds for digital products. As the entirety of the product is delivered to you digitally upon purchase, we cannot offer refunds under any circumstances. If you have questions regarding our digital products, please contact us PRIOR to purchase at [email protected].
Clothing Returns:
For clothing items purchased from The Online Coach Shop™, returns are accepted within a 7-day window from the date of receipt. The returned clothing must be unworn, unwashed, and in the same condition as received, with all original tags attached. Any items that show signs of wear or do not meet these criteria will not be accepted for return.
To initiate a clothing return, please contact us at [email protected] with your order number and reason for return. Return shipping costs are the responsibility of the customer, unless the item received was defective or incorrect due to our error.
At The Digital CEO Shop™, we are deeply committed to providing you with exceptional products and unmatched service. Your satisfaction is at the core of our ethos, and our guarantee is a reflection of this commitment.
Our Promise:
1. Quality Assurance: Each product we offer is carefully curated and assessed for quality. We stand by the craftsmanship and value of our offerings.
2. Transparent Communication: From the moment you browse our store to post-purchase support, we promise clear and open communication. If you have any questions or concerns, our dedicated support team is readily available to assist.
3. Safe & Secure Transactions: We use state-of-the-art encryption and security measures to ensure your personal and financial information is protected.